Part 1:Why do many companies claim to be customer-centric? What is the best way to utilize your customer feedback and how is your company supposed to collect the data? These and more interesting questions are answered in the first video. Part 2:Here, we go through the steps needed for an all-around customer feedback analysis. Data handling Data Analysis Reporting What dangers are hidden in data handling? How easy is it to do your data analysis?…
Wonderflow19/11/2019