Category

Wonderflow’s Business Intelligence Research

CONSUMER FACTSWonderflow's Business Intelligence Research

10 Interesting Consumer Facts From The Wonderboard

We live and breathe in a fascinating world of human opinions, particularly at Wonderflow, where we analyze millions of customer feedback daily via the Wonderboard, our advanced sentiment analytics tool, to empower quick and impactful data-driven business decisions. In this article, we'll share the top 10 consumer facts that Wonderflow's Business Intelligence recently uncovered, all solely based on the voice of the customer. Our insights may be of particular value for your next strategy or…
Wonderflow
20/07/2023
Sentiment Index things gone wrong tgwWonderflow's Business Intelligence Research

A General Guide on Sentiment Index & Things Gone Wrong (TGW)

In this article, Wonderflow’s Business Intelligence analysts explain two unique and important KPIs: Sentiment Index and Things Gone Wrong (TGW). Without these metrics, our clients and users would not be able to truly understand their customers. Even for non-users, having a general understanding of the impact of the Sentiment Index and TWG may enable you to recognize the potential of Wonderflow's powerful reviews analytics.   Customer reviews are an incredible source of information for any…
Wonderflow
23/02/2023
RetailWonderflow's Business Intelligence Research

What Do Retail Reviews Reveal On Customers’ Price Perception?

Wonderflow's Business Intelligence is dedicated to bringing you valuable consumer insights based on the actual voice of the customer. In this analysis, we dig deeper into the effects of inflation, particularly customers' price perception across major Italian supermarkets. Moving forward into 2023, as price concerns continue to rise, retail managers may use our insights to become more aware when creating a better customer experience.    A recent article published by Kantar, the world's leading data,…
Wonderflow
04/01/2023
sentiment analysisWonderflow's Business Intelligence Research

Improving Sentiment Analysis: Star Rating Vs. Sentiment Index

In this article, Wonderflow's Business Intelligence analysts shed more light and clarity on Star Rating and the Sentiment Index score, two very important metrics in sentiment analysis. This may help our readers, particularly current users, understand better why analyzing star rating alone, for example, is not enough to understand what customers want and need and to achieve product success.   What is the first thing you do when looking for a product on Amazon? You…
Wonderflow
24/11/2022

Wonderflow BV
Panamalaan 6h
1019AZ Amsterdam – Netherlands

T: +31 20 363 92 66
E: [email protected]