In our latest Voice of the Customer (VoC) interview, we’re delighted to talk with Valentina Fanti, the Customer Experience (CX) Manager at Linear. Founded in 1996, Linear (Linear Assicurazioni in Italian) is one of the most respectable and oldest online insurance brands in Italy. It focuses specifically on direct sales of motor and home policies through phone and online. With a headquarters in Bologna, Linear currently employs around 400 professionals. This speaks a lot for…
Wonderflow07/03/2023