Interview

In this edition of our Voice of the Customer (VoC) Interview series, Ranvish Vir, Client Success Director at Wonderflow, welcomes Vanja Mlaco, the Global Head of Digital Performance at AkzoNobel. AkzoNobel is a Dutch multinational company that produces paints and performance coatings for both customers and the industry. In his role, Vanja mainly oversees digital performance aspects of the firm’s digital strategy or IT projects that involve multiple brands. Before AkzoNobel, he worked at Transavia,…

In this edition of our Voice of the Customer (VoC) Interview series, our own Stefano Pecorari, Client Success Director at Wonderflow, welcomes Jorge Garcia, the founder at Vessel Insights & Strategy.   Vessel Insights & Strategy is a network-based insight, strategy, and internal communication agency. Before leading the company, Jorge was the Vice President at Estee Lauder, a renowned global cosmetic brand, for nearly five years. Specifically, he led the North American market, overseeing Consumer…

As part of our new blog series, we’re doing an Employee Spotlight at Wonderflow! Part of our success and growth has been mainly due to our people. So, we're excited to feature a hardworking and long-time team member each month. In this fun interview, we played 11 questions with Safà El Koura, a Linguistic Expert, for over eight months at our office in Trento, Italy. Born in Sicily, Italy, and from Moroccan parents, Safà grew…

In this edition of the Voice of the Customer, we welcome Matteo Gamberini, Head of Operations and Customer Experience at CoopVoce.  CoopVoce is a leading mobile phone operator of the Coop Group and based out of Italy. From Matteo, we gain a better understanding of how the telecom market is affected by COVID-19. Any industry peer can learn from Matteo’s customer-centric advice on how customer feedback matters more than ever before as the consumers' digital…